When I’m Through Beating You, Get Out There and Smile!
You rarely see an organization with unhappy employees and happy customers. I’m unhappy with Amazon’s sloppy delivery service and the apparently uncaring people who put packages out in the rain…
Try A Sample
When you buy online from Kiehl’s, the high-end skin care company, they “demand” that you choose three free samples to be shipped along with your order. I haven’t figured out…
Driver: Please Leave the Packages in the Rain, Don’t Try to Figure It Out
Here are two water-logged boxes that an Amazon driver left during a rain storm, late at night. He or she was too stupid and/or lazy to try to cover them with…
Well, Try It Again
I had a power outage. Flipped all the relays, but that didn’t help. So I flipped them all again, harder, and that did it. When something doesn’t work, don’t just…
You Want to Save Time? Try Studying
“Fake it ’till you make it.” We’re always looking for shortcuts. I remember some of the kids in college constantly trying to get copies of the exams or arranging to…
Try Sand Castles, idiot
In my “Jerk Hall of Shame” are the guys (always guys) who dig deep holes on the beach, in which their kids quickly lose interest, and then never fill them…
Try A Little Tenderness
Do you notice that it’s far easier to accept bad news from cheerful people (“Sorry, sir, but the cappuccino machine is broken this morning.”) than from people who have had…
Try To Remain Calm, I Want To See How Sick You Are
CVS, as have many pharmacies, has a blood pressure machine to provide an easy way for customers to check their own blood pressure. But it ain’t what it seems. The…
Yeah, Well, Try Doing It Better
Here’s the deal: If someone tells me they need help, and I give them advice that I know works and will work for them, and they are still unsuccessful and…
Try Telling Me the Truth with Fact, Not Fable
Perhaps this time I’m overreacting, but it seems to me that you prepare people with facts, not scary metaphors. Calling any given week “our next Pearl Harbor” may be apt,…