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Balancing Act: The Newsletter(No. 248, April 2020) |
Balancing act is in four sections this month: |
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Misplaced Compassion There are actually people writing on social media that we should shun automated checkout stations in favor of using human cashiers so as to ensure their jobs. Despite the sentiment, that’s akin to demanding people use horses and not cars so that buggy whip manufacturers and maintain full employment. And are those same people about to give up automated airline boarding passes, ordering on Amazon, downloading the daily newspaper, using the pharmacy blood pressure machine, or foregoing the robotic trains between airport terminals? Compassion is fine when it makes sense, but you don’t attempt to retard progress that helps millions to save a few people’s jobs. You help those people obtain better jobs. I’m not saying we send them back to school and make them surgeons, I’m just pointing out that they can work as receptionists in medical offices. Trying to retard progress didn’t work for the Luddites and doesn’t work now. Taxi drivers tried to protest in the streets to stop Uber’s encroachment, ignoring, somehow, the fact that drivers who don’t speak English, don’t know where destinations are, have filthy cabs, talk loudly on the phone, and eat vile-smelling food drive passengers away. Now, of course, the cabs are cleaned up and have their own ride-sharing software and remote hailing ability. People gamble online, without having other players and a dealer in the room with them. They would rather deal with ANY division of motor vehicles remotely than stand in line for the “human contact” at their offices. People who belong to my Growth Access platform use my help every day without interacting with me. By all means, let’s give people jobs, but meaningful, modern jobs which are better done with people. To simply try to preserve a non-essential position for the sake of charity is condescending and disrespectful. It says the “saver” is doing some “favor” for the unfortunate. I have more respect for people than that. |
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I was concerned that I didn’t receive a confirmation of my dinner arrangements made with the Pierre Hotel concierge for my arrival in a few days. I Googled the hotel, which I found in a list under “best hotels in Manhattan,” and asked for Manuel, the concierge. “There is no Manuel here,” said the concierge who answered, “but I’m happy to help you.” “Don’t be silly,” I said, “I have his confirmation email in front of me.” “That’s impossible,” he replied. “I do know Manuel who’s the concierge at The Pierre. But this is the St. Regis. What hotel are you staying at?” “The Pierre,” I said, sheepishly. “Why don’t you stay with us, instead,” he suggested, “as long as you’re on the line with me?” |
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Support your local businesses and pay your local bills immediately. Go to closed restaurants for take-out or delivery. Let’s all support each other. — Alan Weiss |
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