Alan Weiss’s Monday Morning Memo® – 10/12/09
Alan Weiss’s Monday Morning Memo®’s mission is to help readers to thrive.
October 12, 2009—Issue #4
This week’s focus point: Look for “small and big,” no “middle.” Banks, newspapers, retail chains, and so forth will tend to be national or local, but regional operations will be tough to sustain. Ironically, many small operations ignore their unique strength: the ability to establish relationships with the customer and charge for personalization.
Monday Morning Perspective: People with courage and character always seem sinister to the rest. — Hermann Hesse
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