No refunds, unless you receive defective merchandise caused by us, or unless we cancel an event. We provide 100% credit for attendance cancellations up to 45 days prior to an event. After that, we provide a 50% credit up to two weeks prior to the event. Within two weeks of the event there are no credits and fees are forfeit. Credits can be used for one full year for any event or experience, but not for product purchases or subscriptions. After one year, all credits expire. We do not replace products that are lost or damaged by the purchaser.
We charge a $15 flat fee for US postage and handling. We charge the actual costs for overseas shipments which vary with country, so you will see a charge in excess of the actual product on you charge card bill. If this is not acceptable, then do not place your order. We cannot ship products for free, sorry.