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Alan Weiss’s Monday Morning Memo® – 7/23/12

Alan Weiss’s Monday Morning Memo® – 7/23/12

July 23, 2012—Issue #148

This week’s focus point: If you want to change the “culture”–and the manifest behaviors (of a business, school, non-profit, etc.)–identify and change the behaviors of the formal and informal leaders who serve as exemplars for others. No one in organizational settings believes what they read or what they hear, so memos, instructions, training programs, wall plaques and the like are useless. They will only believe what they see. Change the behavior of the people to whom they look for their examples. To change those behaviors, appeal to their rational self-interest.

Monday Morning Perspective: We all have enough strength to endure the misfortunes of others. — Le Duc de la Rochefoucauld

For Consultants Who Seek Rapid Growth: http://www.summitconsulting.com/seminars/Common-Sense-Consulting-for-Uncommon-Growth-Results-The-Workshop-2012-09.php

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© Alan Weiss 2012. All rights reserved

I remember a meeting with a boutique consulting firm that had fallen on hard times. The debate was whether or not to sell their magnificent conference table. “Where would clients sit?” asked one partner. “We have no clients,” stated the advocate of selling. You can’t cut your way to renewal or success. Top line growth is the key to bottom line achievement, for you and for your clients. Today is the time to invest in the future. Once you cut muscle, you’re powerless.
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Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

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