The Bright Side of Problems
When Mercedes-Benz North America was my client, I had occasion to speak to the owner of the highest rated dealership for service in the US. I asked him what he felt was the key to his success. "Problems," he said. "You
A Minute with Alan® — Regulations
October 24th, 2023 These are troubled times. https://www.youtube.com/watch?v=oHIDbKqFij8
A Minute with Alan® — Hostessing
October 23rd, 2023 Why does a restaurant with food that good hire people that bad? https://www.youtube.com/watch?v=iKoqcWuQJ6c
Alan Weiss’s Monday Morning Memo® – 10/23/2023
A priority is something that is determined to be more important than other issues or things. Hence the statement: “If everything is a priority, then nothing is a priority." But in these times of volatility and speed, can you really set
Sports ARE Entertainment, Right?
How long before Taylor Swift is given $900 million to be a color commentator on the NFL broadcasts? I'm just sayin'
Escaping the Blood Suckers
I knew a woman once who was a very good speaker, not quite as highly regarded as I am or invited to as many places, but quite good. I found that when we were together at an event, she always
What Are You Waiting For?
When I find coaching clients "overwhelmed" (or even merely "whelmed") I ask them to list the issues that are causing them stress. It's often something like this: • Recording a promotional video • Getting tickets to a performance they want to see •
A Minute with Alan® — The Dog Trainer
October 20th, 2023 Sounds like something that we should all practice. https://www.youtube.com/watch?v=7UGn9dT0x0s
Deal Vibes
Do you know what "deal vibes" are? Every time the prospect asks for a concession (change the appointment day, change the meeting time, allow for interruptions in the meeting, change meeting duration, allow others to participate, etc., etc.) you're giving off