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Replace This

Replace This

A few times a year I actually receive requests from people who have lost one of my books, or lost the links to programs they purchased long ago, or whose computers have crashed, asking me to replace the lost items. I ask them if they request replacements from Amazon, or iTunes when they lose items purchased in those places. None of them makes an offer to even partially pay for the replacement when they contact me.

I’ve stopped doing it. Not because I need the money, but because it’s about time someone said to them: “This is your problem, accept accountability. Stop asking for a handout.”

I wonder if, when they lose money, they go back to the bank and say, “Look, I lost the money you gave me and….”

Written by

Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

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