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Alan Weiss’s Monday Morning Memo® – 07/18/11

Alan Weiss’s Monday Morning Memo® – 07/18/11

July 18, 2011—Issue #96

This week’s focus point: One of the worst human tendencies is to overreact. Too many laws, rules, and regulations are made in overreaction to singular or unlikely transgression. I fall down laughing when I must show a photo ID to buy an alcoholic drink in a ballpark, because the law is that everyone must be carded, period. The people intent on cheating will simply get false IDs. We can never replace judgment and accountability with laws and “zero tolerance” policies. It’s silly to suspend a 7-year-old from school for using his fingers to point an imaginary gun, and it’s silly for us to run our businesses as if the world is black and white and subject to clear lines of demarcation. The world is often shades of grey, requiring judgment and, often, toleration and forgiveness.

Monday Morning Perspective: Make no little plans. They have no magic to stir men’s blood. Make big plans, aim high in hope and work. — Daniel Burnham, planner.

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© Alan Weiss 2011. All rights reserved

I remember a meeting with a boutique consulting firm that had fallen on hard times. The debate was whether or not to sell their magnificent conference table. “Where would clients sit?” asked one partner. “We have no clients,” stated the advocate of selling. You can’t cut your way to renewal or success. Top line growth is the key to bottom line achievement, for you and for your clients. Today is the time to invest in the future. Once you cut muscle, you’re powerless.
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Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

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