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Alan Weiss’s Monday Morning Memo® – 08/08/11

Alan Weiss’s Monday Morning Memo® – 08/08/11

August 8, 2011—Issue #99

This week’s focus point: In the US as the elections in 2012 approach (and elsewhere as elections approach), voters will suddenly receive a “newsletter” from their Representative or Senator apprising them of all that’s been done for them. This demonstrates a very low respect for voters’ intelligence. Where were the newsletters during the prior few years? Why not keep in touch electronically more frequently? This same hypocrisy holds true for any organization, public or private, for-profit or non-profit. Don’t merely contact people when you want something or need them. Stay in touch, provide value, offer free help. Relationships aren’t built on contacting someone solely when you need them for your own self-interests.

Monday Morning Perspective: Few men are wise enough to prefer useful criticism to treacherous praise. — Francois, Le Duc de Rochefoucauld

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ISSN 2151-0091

© Alan Weiss 2011. All rights reserved

I remember a meeting with a boutique consulting firm that had fallen on hard times. The debate was whether or not to sell their magnificent conference table. “Where would clients sit?” asked one partner. “We have no clients,” stated the advocate of selling. You can’t cut your way to renewal or success. Top line growth is the key to bottom line achievement, for you and for your clients. Today is the time to invest in the future. Once you cut muscle, you’re powerless.
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Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

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