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Alan Weiss’s Monday Morning Memo® – 1/16/12

Alan Weiss’s Monday Morning Memo® – 1/16/12

January 16, 2012—Issue #121

This week’s focus point: You can teach people the content of a business, but you can’t teach them enthusiasm. You can instruct them in the rules and regulations, but not optimism. You can delegate authority but not self-directedness. What kind of people are you (or your clients) hiring, and what type of environment is created to sustain the behaviors you most need manifest? Enthusiasm, optimism, and motivation will be extinguished or driven away by those who fear these traits and try to manage and control them. But they will lead a business forward when sought and nurtured.

Monday Morning Perspective: To write a book is to risk being shot at. — Stendhal

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© Alan Weiss 2011. All rights reserved

I remember a meeting with a boutique consulting firm that had fallen on hard times. The debate was whether or not to sell their magnificent conference table. “Where would clients sit?” asked one partner. “We have no clients,” stated the advocate of selling. You can’t cut your way to renewal or success. Top line growth is the key to bottom line achievement, for you and for your clients. Today is the time to invest in the future. Once you cut muscle, you’re powerless.
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Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

Comments: 1

  • Natalia Filchakova

    January 16, 2012

    Brilliant post, Alan.
    Looking at some job announcements, I keep wondering: Where are the openings for people who “dare to drive change”, “are authentically proud of the organization”, or “project contagious enthusiasm”. Here is a story based on real job announcements of some Fortune 500 firms: http://inter-related.com/2011/07/11/inconvenient-truth/

    Another issue is that poor hiring practices, resulting from the actions of the people you describe so exactly, will never attract outstanding candidates but mediocrity, and the problem persists: http://inter-related.com/2011/11/22/how-to-hire-mediocrity/

    Natalia.

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