Clearing the Decks
Triage your clients: 1 Top clients: highest future potential, spending much more than average now, provide referrals unsolicited, positive comments on line. 2 Average clients: some future potential, average spending, referrals sometimes if asked, no comments on line. 3 Poor clients: little future
Hi Ho, Hi Ho, It’s Off to Work We Go….
The vaunted "8-hour day" is a vestige of an 18th Century socialist mentality. Yet we timidly continue it as a metric for a productive "work day." In fact, people are proud to have exceeded it. (When you're dumb enough to
And the Award for Most Boring Evening Goes to….
The "best" talent in Hollywood and in TV create a dreadful, boring, pandering Oscar awards ceremony every single year. The ratings have plummeted over the past several years. It's actually laughable. Don't ever think you can't help a client because they're
Alan Weiss’s Monday Morning Memo® – 04/26/2021
Decades ago, I never wore a seat belt in a car. I learned to drive and drove for many years without seatbelts even installed in cars. I didn't use the one in my '74 Corvette. But then I saw the
Dumb Ass Stupid Management: Compensate This
I feel if someone creates a company, they deserve to make as much money as they choose from the organization. Thus, people such as Hewlett and Packard, Jobs and Wozniak, Fred Smith, Jeff Bezos, Henry Ford, Joe Gebbia and Brian
NO NORMAL™
My concept of the immediate future is NO NORMAL™. Not "back to normal" or a "new normal." We're going to have to be agile and maneuverable and deal with ambiguity and turmoil continually. We need to use disruption and volatility
NIMBY
The ultra-liberal New York Times is resisting a union attempt. The ultra-liberal Brown University (which calls Christmas Trees "Holiday Trees") has resisted returning land to a local tribe, and has steadfastly refused to rename itself, having been funded by the largest,
Is There A Consultant On Board?
I was on a plane years ago when the pilot actually asked, "Is there a doctor on board?" Someone soon came up from coach and tended a first class passenger having respiratory problems. I then heard a guy behind me