The Poor Case for Destructive Testing
We are inculcated from our youth to engage in destructive testing. That is, we strive to prove why something won’t work and why it’s a bad idea. A succession of overworked parents, uninterested teachers, aloof professors, and insecure bosses forms
Athiestic Religious Fervor
I believe people are free to believe in God or not believe in God in myriad ways. What confounds me is the religious zealotry of some of the athiests, however, which I find just a tad hypocritical. (I refer you
The Perverse Magnetism of the Airline Business
As consultants, we should be observing the environment for best and worst practices, right? If you’re in this profession long enough, some ineluctable trends begin to emerge. We have to put the dead rat on the table (as my friends
RFPs Are Dumber Than Dirt
RFPs (Requests for Proposals) are among the dumbest mechanisms (amidst the general stupidity of bureaucracies) for procuring consulting services. Designed to “safeguard” an objective process, they instead use the lowest common denominators, overwhelmingly focus on price and not value, and
Why OD Consulting Can Get So Boring
A participant in the most recent Million Dollar Consulting™ College asked me what I have seen most often in my OD consulting work. This was in response to my statement that I had reduced that work because I was getting
The Value of Simplicity
Consulting is about simplicity, not complexity. Whenever a client says to me, “But that’s just common sense!” I feel exhilarated. Most clients, in essence, say, “It hurts when I do this.” I tell them, “Stop doing that. That will be $35,000.”
The Agony of Human Resources
I’ve worked with a handful of terrific human resources executives over the years, and they are remarkable in their scarcity. All of the outstanding ones sought me out—to my good fortune—because HR is not a place I go softly into
The Myths of Consulting … and other factual errors
I always loved reading the legendary Peter Drucker, because he used opinion and fact interchangeably, never seeing reason to discriminate between the two. My kind of guy! Consulting is about a single issue: Improving the client's condition. The physician's admonishment to