The Market Is Not the Economy
Markets are about betting on companies' success or failure in the future. Economies are about purchasing, consumption, jobs, and so forth. Thus, a very positive market doesn't necessarily mean great potential for jobs, and can mean the opposite: technology replacing
Show Me, Don’t Ask Me
If you're coaching, stop providing "answers," especially in the form of suggested wording or approaches or methodology. Ask your clients what they would do and then accept it or improve it. Otherwise, you're their subordinate doing their "failure work."
More Critical Thinking Skills
People ask what "processes" I use to so quickly diagnose and prescribe solutions for client situations. Well, there's past, present, and future (concepts which I've trademarked because no one has previously thought of them), and consequently we have problems (which
Are You Worth It?
Don't default to being "in person." Ask yourself if you can accomplish what you and the client need remotely. It's about success, not perfection. We tend to think our personal presence is our worth. But improving the client condition is our
Philosophy
I work with too many people trying to figure out how to extract money from a prospects, instead of how to provide them with value. You have to present value in unique ways, and don't try to solve a prospect's
True Value
It’s not the day on site, the training program, the survey, the new AI program, or the new director of sales recruited—it’s the improved morale, the better teamwork, the faster customer responsiveness, and the higher departmental productivity that constitutes the
The Imprudence of Secrets
My experience in hundreds of organizations is that there are no "secrets." There are people in Astronomer who knew of the intimate relationship between the CEO and Chief People Officer. There always are. But they chose not to speak up
Therapy and Confessions
In general, I’ve found that most skills problems I can address and resolve quickly, but not most attitude problems which are too often requiring therapeutic interventions delving into parents, youth, and esteem issues. Don’t try to be a therapist or
Value Is in the Output, Not the Input
When someone asks what you "do" tell them what you create. "I run leadership retreats" becomes "I focus your top team on achieving market dominance." "I am a stone mason" becomes "I build cathedrals" or, better, "I bring people closer to God." It's
Recipe for Success
Recipe for success in life and careers: Prepare carefully. Do your very best, fearlessly. Go home. Don't rely on other's accolades or critique or metrics. Isolate negatives (at this time, in that place, one person rejected my proposal). Generalize positives (this sale indicates I've become a