Episode 57: Cowards
Why we're surrounded by so many cowards today and how best to ignore them. Have you noticed these people?
Episode 56: Please Press 1 for Intelligent Life
The ridiculous machinations employed to avoid talking to customers, what number do I press to end it all? Who actually finds this to be a useful way to interact with a business?
Episode 55: The Best of Times
Are these good times or bad? I clarify the question and provide the answer. This should provide just a little bit of perspective.
Episode 54: Certitude
We're absolutely certain, and quite often wrong, because we refuse to listen while we're so certain. So, how certain are you?
Episode 53: Teachers’ Unions
When the student isn't seen as the customer, the student isn't served well, and neither are we. Have these teachers' unions really achieved anything?
Episode 52: Presentism II
Was Columbus a good guy or not? Should we play Wagner's music, even though he was an anti-Semite? Can you be an outstanding talent and also a lousy person? Sometimes even "presentism" isn't in the present.
Episode 51: Who Guards the Guardians?
Wherein we examine who can curtail the power of those who exert unfair and inappropriate power by dint of their positions. Isn't it important for us to ask who's in charge of the people in charge?
Episode 50: Going Through the Motions
Why action is often meaningless and words are illusory. Too many people are going through the motions, when we need to be in the moment.
Episode 49: Why We Eat Our Young
The endemic cynicism and pessimism of so many people remind me of alligators who habitually eat their own offspring. Have you noticed that many of us search for bad news and seem to believe that things are never good enough? Let's put things back into perspective.
Episode 48: Talent and Numbers
If you don't have a critical mass, you're not going to find critical talent. When you don't have enough numbers in a company, or a city, or a country - the result is this