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Come On, Man: A Dónde Va?

Come On, Man: A Dónde Va?

A client visited me and scheduled an Uber to take her to her next destination. The driver, with GPS, got lost. When we called, he spoke no English. Zero English. With rudimentary Spanish on our part, and seeing where he was on a smart phone, we told him to stay put and I drove her over to his car.

I'm supposing this is “reverse Uber,” where we have to go to them.

Somebody at Uber is simply filling jobs with bodies, not with the requisite skills. High Tech/Low Touch.

Written by

Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

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