Volkswagen: DASM (Dumb Ass Stupid Management)
In my consulting experience, most unethical conduct I found was on behalf of the company. It wasn’t so much a case of an individual’s self-enrichment, but more of a crazy…
A Note to Customer-Facing People
There’s a difference between legitimately not knowing the answer to a customer or client’s question, and simply demonstrating that you don’t care. (We used to call this TNMJ: That’s not…
Gold Dust
The first people to find gold in the hills of Alaska came back with so little that it didn’t even fill a used rifle cartridge. But that brought a hundred…
Ecclesiastes
Few conditions require that you rush like crazy (maybe catching a plane or performing the Heimlich maneuver). Otherwise, take a breath (or a day). Decisions usually don’t improve by taking…
The Grudge
When you hold a grudge you are controlled by another person, and that person can’t ever release you because he or she is unaware of the grudge. Either speak up…
Striking
According to statistics I’ve read on the web, about 40% of strikes are failures, 50% effective in improving wages, and 10% “neutral.” Strike funds from the union can compensate for…
The Time Is Now
I’ve never found that a corporate or individual decision on the acquisition of professional services is at all enhanced or improved by taking as much time as possible to make…
A Minute with Alan® — The Law
October 6th, 2023 The law is not black and white.
A Minute with Alan® — Comments
October 17th, 2023 Fisher Investments is a place that goes one step beyond and just doesn’t entertain comments.
A Minute with Alan® — Memorization
November 6th, 2023 I’m not paying for memorization. I’m paying for accuracy and good service.