I Can Name That Tune in Three Notes
Most clients CAN do what consultants propose themselves. That's not the issue. The issue is: Should they do it themselves? The answer is usually "no" because: The project will take people away from their usual responsibilities; they tend to assign people who
Would You Like Your Coffee Black and Blue?
A critical trait for success is flexibility. When I see a Starbucks fanatic who can't start the day with any other coffee, and/or who brings it into a restaurant to order breakfast there, or into a meeting or someone's home where
Alan Weiss’s Monday Morning Memo® – 06/05/17
In the 14th Century, the "black death" is estimated to have killed about 50% of the population of Europe. Today, we're watching the deliberate depopulation of indigenous Europeans in numbers not reached for nearly 800 years (and back then caused
I Am Not Spartacus
We were at a well-respected theater last night and saw a play that was so bad—derivative, insipid, predictable—with horrible writing, mindless directing and, quite rare for this place, amateur acting. (One guy recited lines as if he couldn't wait to
Recency Bias
We've all seen clients unduly influenced by the last thing they heard—recency bias. I remember a consultant working with me in a Fortune 25 company saying this of our mutual buyer: "She's off to another seminar, meaning she's going to
Why You?
Think of several distinctive features or experiences that make you remarkable to others, not subjective (I'm a good listener) but objective (I've consulted with seven of the top ten newspapers in the country). Have someone help you if you're not
Why AI Isn’t Taking Over
There is a man in these parts who has $30 million in the bank. He takes no salary, but finances his life on disbursements and interest. When he tried to buy a house for his kids, he was told that
Who’s In Charge Here?
If you're seen as an expert, then you set the terms of how you work with people. Once you compromise, contort, and concede, you've become another hired hand. Never surrender the high ground.