Panel Success
If you're going to hold a panel discussion: • Have a few panelists (3) not a lot, otherwise everyone will drone on about every question. • Move things along and make sure audience questions are the focus. • You job as moderator is
You’re Hired
I've looked for three things when I've interviewed candidates for my clients: High energy Wide vocabulary easily employed Well developed sense of humor (which to me is a clear sign of intellect) I've found that such people are enthusiastic and great
Business Would Be Great if it Weren’t for Customers
There are some (high-end and mid-range) hotels that expect you to wait in line to check in while an inadequate number of desk clerks plow through the myriad details. There are others which allow you to check in before you
Stand in the Wind
Billy Joel sang "don't go changing just to please me
Please Stop Lighting Matches Near the Dynamite
Preventive action is far superior to contingent action, because it saves money, time, embarrassment, and sometimes, lives. Prohibiting smoking, separating combustibles, making sure electrical connections are at or above requirements are far superior than having the sprinklers go off, people
Looking Good. But How Are You Performing?
Having an admired web site, or a book doing well on Amazon, or a kibillion "likes" on social media may be quite fulfilling. But none of that means a thing if your business isn't growing. You can't take "likes" to
The Strategy Pothole
Most attempts to formulate strategy, in any size business, are a waste of time, because: • The process attempts to look too far into the future in volatile times. • Assumptions are used in place of facts. • The wrong people are included
The 20-Minute Business Proposal
A proposal for consulting, advisory, and/or coaching services should be about 2.5 pages and take you 20 minutes to create. That's because you should already have conceptual agreement with the buyer, and a proposal is a summation of prior agreement, not
Are You Improving the Buyer’s Condition Or Only Your Own?
Take a close look at your conversations, promotional material, and collateral, no matter what the media. Are they talking about how your clients are improved and are your clients attesting to that, or are the simply a recitation of your
The Strange Case of the Missing Floor
How strong are myths and "taboos"? In the US, you'll seldom see a 13th floor on the elevator buttons or rooms that begin with "13." There IS a 13th floor, of course, but the hotel labels it the 14th and
