If You’re Not Recommending People, They’re Not Recommending You
I asked a fencing company for a quote for a long fence through the woods on my property. It came to $20,000. But they insisted, on top of that, that I should hire people to dig a trail for them
Why Goats Can’t Fly
I've found that coaches who can successfully make adjustments during halftime (or even time out) are the most likely to field winning teams. Too many professionals stay with failing business models because they've put so much time, money, and repute into
Buying and Selling
Two huge, related markets: Boomers and Gen Xers wanting to sell the businesses they've founded. and equity firms seeking to buy them and sell them quickly for maximum profit. Both sides are "breathing their own exhaust" and need the validation
Worse Than No Business
There is such a thing as "bad business" and it's worse than "no business." The dysfunctional behaviors of a prospect (lateness, cancellations, unreasonable expectations, lack of respect, etc.) do not magically change if the prospect becomes a client. Abandon your
Heads I Win, Tails You Lose
A good lawyer knows the answer to any question asked to a witness. A good consultant creates the right answer: This is a bad time, it's our busy season. That's exactly what we need to make sure the new approach will
Frame Changing
IF you want to provide values simply and rapidly, practice reframing. There has always been a need to hire replacements. But today, you have to be careful filling yesterday's job instead of anticipating tomorrow's. "Toxic workplaces" may exist, but are they caused
It’s Ready, Aim, Fire, not Fire, Aim, Ready
There are three major dynamics to obtaining business: Exploration: Finding prospects appropriate for your value. This is marketing. It's about strategy. Conversion: Convincing the prospect to become a client. This is selling. It's about tactics. Execution: Delivering the value promised
Deal with This
When you're asked about a "deal" or discount by a buyer: Do you give "deals" like you're asking me to do? (If "no," then why should I? If "yes," then you need me more than you think!) It's really that simple.
A Billion Here, A Billion There, Pretty Soon You’re Talking Real Money
Annual expenditures on: Employee heft: $50-60 billion Breakage and equipment repair: $50 billion Lawsuits: $500 billion Security: about 3 percent of annual budget Training: $60 billion Consulting: $400 billion Unproductive meetings: $37 billion And you can't sell high-value help for six figures? (All statistics from an AI search)
Get Charlie
Two technicians from Verizon couldn't solve our home phone problem in four hours. Two weeks later, a third technician solved it in 15 minutes. With a large company, you can't control the expertise, critical skills, or experience of the people