There was a time when I'd keep a car for ten years. The styles didn't change that much and there were no "technology" upgrades. Today, it's amazing how the technology leaps very quickly—our pickup truck has a superb rear camera,
We're enjoying a family vacation here in Vegas. Employees are working very hard, clearly understaffed, especially in restaurants. But it's all about management. When you give people support and empower them, they can make decisions "on the front line" that
Don't set out to prove someone wrong, focus on proving you're right with evidence and examples. Otherwise, you're involving others' egos and emotions and you're going to make your battle more difficult, despite the merits. That's especially true in groups. "Let
When you hire a hostess (over 85% are female, so all you gender-counters forgive me) for your restaurant, wouldn't a basic criterion be a pleasant demeanor? Isn't the job basically about getting people seated rapidly and politely (notwithstanding vaccine checks)?
I'm always asked in my sessions how valuable social media are for marketing consulting/coaching services to corporations. People know my answer, there's a total silence, breath is held, and I reply, "Not valuable." This is because corporate buyers—buyers—not HR people,
If you offer "deliverables" (reports, training, focus groups, research, etc.) you are a commodity, because so many people do that. That's why human resources simply looks for the cheapest training programs. But if you offer outcomes (higher profits, stronger referrals,