The Democratic Party Culture Change
If you don't think you can change "culture" quickly in an organization, just look at the shift in the Democratic Primary from South Carolina until now. What's required in organizations? • Clear exemplars of change who are respected • Normative pressure for
Business As “Usual”
One of the best reasons to provide remote services to your clients is for conditions such as exist right now. Either valid or panicked reactions to meetings and public assembly create the need to work with people by remote means,
Momentum
"Momentum" is a fascinating dynamic. Joe Biden's "resurrection" in the Democratic Primary race began when a single, powerful politician in South Carolina strongly and publicly backed him. By Super Tuesday, a couple of days later, he was the front runner,
Why Can’t We All Just Be Happy?
The Wall Street Journal actually ran a piece recently on how to judge and improve employee happiness. Some time ago I was asked by a consultant whom I was coaching how to handle a dilemma. He was hired by a law firm
Maybe You Should Have Been an Actuary?
You can't "build" enthusiasm or energy or humor or courtesy. I believe these are intrinsic traits. People motivate themselves, you can't motivate them. You can't even intimidate them, people choose to be intimidated. (That's why standing up to a bully
Everyone’s A Coach at Times
We've all been coaches, formally or informally, and we've all been coached. I don't see coaching as a "discipline" that requires a certificate or a certain model. I think it's about having a helping heart and the intellect to discover what
Panel Success
If you're going to hold a panel discussion: • Have a few panelists (3) not a lot, otherwise everyone will drone on about every question. • Move things along and make sure audience questions are the focus. • You job as moderator is
You’re Hired
I've looked for three things when I've interviewed candidates for my clients: High energy Wide vocabulary easily employed Well developed sense of humor (which to me is a clear sign of intellect) I've found that such people are enthusiastic and great
Business Would Be Great if it Weren’t for Customers
There are some (high-end and mid-range) hotels that expect you to wait in line to check in while an inadequate number of desk clerks plow through the myriad details. There are others which allow you to check in before you
Stand in the Wind
Billy Joel sang "don't go changing just to please me
