Alan Weiss’s Monday Morning Memo® – 07/25/11

July 25, 2011

Alan Weiss’s Monday Morning Memo® – 07/25/11

July 25, 2011—Issue #97

This week’s focus point: We need “white space” (the term is from text that’s easier to read because of surrounding, empty space) in our lives, breathing room to reflect, to mourn, to rejoice, to share, to plan, to meditate, to appreciate. Doctors who book “back to back” appointments all day don’t do a very good job with patient relationships, office management, billing, or diagnosing. Consultants without white space don’t do as good a job trying to grow their business, creating intellectual property, or improving quality family time. Poor fee and billing practices are the worst enemy of white space. If you’re only paid when you work for an hour, then you’re going to try to work every hour you can. Wealth is really discretionary time, meaning you need a lot of white space to be truly wealthy.

Monday Morning Perspective: They’re killing the game with this phony mystique, telling people a guy needs the abilities of a brain surgeon to play guard for the Colts. Football is a game designed to keep coal miners off the streets. — Sports writer Jimmy Breslin

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I remember a meeting with a boutique consulting firm that had fallen on hard times. The debate was whether or not to sell their magnificent conference table. “Where would clients sit?” asked one partner. “We have no clients,” stated the advocate of selling. You can’t cut your way to renewal or success. Top line growth is the key to bottom line achievement, for you and for your clients. Today is the time to invest in the future. Once you cut muscle, you’re powerless.