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Alan Weiss’s Monday Morning Memo® – 11/02/09

Alan Weiss’s Monday Morning Memo® – 11/02/09

Alan Weiss’s Monday Morning Memo®’s mission is to help readers to thrive.

November 02, 2009—Issue #7

This week’s focus point: Alert clients and customers to good news frequently. That way, when you have the occasional bad news, it will be seen in context. If you only contact buyers with bad news, you’ll deservedly receive a much tougher and more critical response.

Monday Morning Perspective: “Do you love me?” means “Do you see the same truth?” — Ralph Waldo Emerson as quoted by C.S. Lewis

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ISSN 2151-0091

© Alan Weiss 2009. All rights reserved

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Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

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