Alan Weiss’s Monday Morning Memo® – 11/02/09
Alan Weiss’s Monday Morning Memo®’s mission is to help readers to thrive.
November 02, 2009—Issue #7
This week’s focus point: Alert clients and customers to good news frequently. That way, when you have the occasional bad news, it will be seen in context. If you only contact buyers with bad news, you’ll deservedly receive a much tougher and more critical response.
Monday Morning Perspective: “Do you love me?” means “Do you see the same truth?” — Ralph Waldo Emerson as quoted by C.S. Lewis
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