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Alan Weiss’s Monday Morning Memo® – 6/18/12

Alan Weiss’s Monday Morning Memo® – 6/18/12

June 18, 2012—Issue #143

This week’s focus point: Find cause and not blame. We become preoccupied in business and life with finding a scapegoat, a villain, a conspirator. Most problems simply occur through errors of omission or commission without malice or ulterior motive. They occur because systems are imperfect, processes fail, and we’re all human. Attempting to find blame creates fear and defensiveness and lowers the “shields” to deflect “hits.” Trying to find cause is more easily a group and collaborative effort. But if you assume someone is out to get you, you’ll probably go to great lengths to prove you’re right and, ultimately, they will be out to get you!

Monday Morning Perspective: No one, to the day of my graduation, had ever taught me to look understandingly at a painting, or a tree, or the facade of a building. — George F. Kennan, “Memoirs”

Common Sense Consulting™ for Uncommon Growth: http://www.summitconsulting.com/seminars/Common-Sense-Consulting-for-Uncommon-Growth-Results-The-Workshop-2012-09.php

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ISSN 2151-0091

© Alan Weiss 2012. All rights reserved

I remember a meeting with a boutique consulting firm that had fallen on hard times. The debate was whether or not to sell their magnificent conference table. “Where would clients sit?” asked one partner. “We have no clients,” stated the advocate of selling. You can’t cut your way to renewal or success. Top line growth is the key to bottom line achievement, for you and for your clients. Today is the time to invest in the future. Once you cut muscle, you’re powerless.
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Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

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