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And We’re Paying for This

And We’re Paying for This

If my fingerprint and retinal scan can get me through immigration and customs, why can't it get me through security to board a plane? Why is everyone deemed “guilty” before they prove they're innocent?

It's because government bureaucracy is always ineffective, always protecting itself first and foremost, and doesn't see the citizenry as its customers.

Written by

Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

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