The Tailor
There's a small tailor shop on Main Street here that has to be 40 years old (I've been here 35) run by a single tailor. The place is a mess, in that there are threads and samples and tools all
A Minute with Alan® — TSO
October 27th, 2023 This is called TSO. https://www.youtube.com/watch?v=M-ZRvPllaj0
Come On, Man: Hello, I’m A Stranger, Would You Like to Invest Your Money with Me?
"Cold calling" for high value/high fee professional services doesn't work. This is a relationship business. Asking me for business on Linkedin, sending me an instagram, or emailing me out of the blue just tells me you're desperate and you don't
A Minute with Alan® — Time Out
October 26th, 2023 Take your own timeout. https://www.youtube.com/watch?v=IJJF7-Q5zI0
Hear Now, the News
I understand when organizations seek to cut costs. That's intelligent business so long as it doesn't adversely affect your best customers. I used to get my favorite newspapers at one of my favorite hotels delivered to my room every morning. No more.
A Minute with Alan® — Star Power
October 25th, 2023 Deion Sanders is not a superhero. https://www.youtube.com/watch?v=oA5QG9-VZMA
The Bright Side of Problems
When Mercedes-Benz North America was my client, I had occasion to speak to the owner of the highest rated dealership for service in the US. I asked him what he felt was the key to his success. "Problems," he said. "You
A Minute with Alan® — Regulations
October 24th, 2023 These are troubled times. https://www.youtube.com/watch?v=oHIDbKqFij8