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Episode 157: Small Business Sloth

Episode 157: Small Business Sloth - The Uncomfortable Truth, Alan Weiss

Episode 157: Small Business Sloth

Not only is it not rocket science to run a small business, but it’s also not even a sandbox.

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If your small business isn’t responsive, no amount of advertising will improve your sales. Investing in good customer service is essential for new businesses.

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Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

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