Alan Weiss’s Monday Morning Memo® – 6/18/12
June 18, 2012—Issue #143 This week’s focus point: Find cause and not blame. We become preoccupied in business and life with finding a scapegoat, a villain, a conspirator. Most problems simply occur through errors of omission or
Alan Weiss’s Monday Morning Memo® – 6/11/12
June 11, 2012—Issue #142 This week’s focus point: The New Jersey Devils have come back from 0-3 to make it 2-3 against the LA Kings in the National Hockey League championships, the first time in 60 years
Alan Weiss’s Monday Morning Memo® – 6/4/12
June 4, 2012—Issue #141 This week’s focus point: John Santana recently pitched a no-hitter for the New York Mets, the first in their history. He did it with the help of a blown call by the third
Alan Weiss’s Monday Morning Memo® – 5/28/12
May 28, 2012—Issue #140 This week’s focus point: Let's take a moment to thank all the men and women who have served and are serving in the defense of our nation, sacrificing to protect us all. And with special thoughts, let
Alan Weiss’s Monday Morning Memo® – 5/21/12
May 21, 2012—Issue #139 This week’s focus point: Stop worrying about correcting your flaws, which is what most self-help books pontificate about. We grow by building on strengths. Certainly, correct critical weaknesses, such as not knowing how to
Alan Weiss’s Monday Morning Memo® – 5/14/12
May 14, 2012—Issue #138 This week’s focus point: Organizations and people can lose sight of their original mission--their raison d'être--or deliberately change it. A theater with a repertory company moves from finding great plays for its audience to
Alan Weiss’s Monday Morning Memo® – 5/7/12
May 7, 2012—Issue #137 This week’s focus point: When you hold firm opinions and defend your belief system, people who can't debate well often resort to calling you names, typically "arrogant." Don't let it bother you.
Alan Weiss’s Monday Morning Memo® – 4/30/12
April 30, 2012—Issue #136 This week’s focus point: Never assume that one instance of poor service represents the entire organization or its leadership. If you were the owner, wouldn't you want to know about poor performance at
Alan Weiss’s Monday Morning Memo® – 4/23/12
April 23, 2012—Issue #135 This week’s focus point: There is no substitute for judgment and enthusiasm. You can't teach them and it's difficult to coach people to improve in these areas. Clients are often struggling to "force"
Alan Weiss’s Monday Morning Memo® – 4/16/12
April 16, 2012—Issue #134 This week’s focus point: For most of the entire post-World War II period, there have been three points of economic alliance: Japan, Europe, and the U.S. That is now clearly changing for the