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Alas Babylon

Here's a consultant's evaluation of the mess in Cartagena: • The incident reflects poor hiring, poor management, poor supervision, and poor controls. Senior people need to be fired, not just the agents involved. • This kind of brazen behavior almost always reflects

In my RESOLVE free video series I recommend starting the day optimistically and not pessimistically. This morning, I received an email which said in part: "Thanks, Alan.   I watched all the videos and got a lot of good advice. "One problem