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The Best of Life

I'm in a surgical suite this morning for my routine, five-year colonoscopy. HIPAA rules are paramount in these places: patient privacy at all costs. Yet, you can clearly hear the conversation with the receptionist and each patient checking in, and

We had a pipe burst in our rental home (fortunately, new tenants not due until December) and the plumbers, restoration people, and insurance company all responded within 45 minutes—on a Saturday. Cleanup and restoration began immediately and the adjustor made