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Here’s What Does Help

Here’s What Does Help

A long, long time ago my son was crying about something. Off-handedly I told him, “Stop it, crying never helps.”

He stopped and thought for a minute. “What does help?” he asked.

And that’s been one of my key coaching and consulting tenets ever since: Don’t tell people what they should stop doing, tell them what they need to start doing.

Instead of “Stop cutting off people in mid-sentence,” tell them, “Take the extra time to hear someone’s full opinion so that you can evaluate their thinking and future developmental needs. You can’t do that with half a sentence.”

Written by

Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

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