Law of Unintended Consequences
I’ve been waiting for a return phone call from the general manager of a Porsche dealership which has offered the loan of a Boxster for the ballet, where I am on the board. I’m also a good customer of the parent car company within which the Porsche operation is located. Annoyed that the general manager has not called me back in two days, I called one of my contacts at the parent.
“Oh, don’t worry,” he told me, “Bill is unavoidably tied up. He’s had to spend the last two days in a ‘better communications’ training class.”