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Let Me In

Let Me In

Global Entry is a blessing, but in all the years I’ve been using it, for the first time there was a line at the machines in Boston last night, and the system is not set up for lines of people to queue. This is what happens when a good thing, understandably, becomes more widespread. It’s why there are not traffic jams worse than New York in places like San Diego. (Yogi Berra: “Nobody goes there any more, it’s too crowded.”)

Why can’t we simply use a retinal scan and finger prints (already in place) to get back into our own country? I’ve noticed that there used to be a Global Entry customs line, but now there is virtually no customer check whatsoever for anyone unless they’re in the traditional lines with a cut of beef on their shoulders.

I remember once, In Miami, with a foul-up and hundreds of people in line, we were told to simply walk through with our passport photos held up next to us for inspection by beleaguered immigration agents. My photo has a mustache, I did not. The guy looked back and forth for a few seconds, then waved me through saying, “Close enough for government work.”

Written by

Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

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