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We Don’t Give A Damn, Just Get in Line

We Don’t Give A Damn, Just Get in Line

Three-hour lines in Lisbon Airport to clear immigration to depart because new technology was either malfunctioning or officers were using it incorrectly, or both. There was no alternative action planned or available, and many people missed flights. This is the future with AI if there isn't accompanying enlightened leadership. (My spell check makes errors, it doesn't solely correct them, and I proof what it does on my phone and tablet.)

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Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

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