The Not So Secret Service
Here's a consultant's evaluation of the mess in Cartagena: • The incident reflects poor hiring, poor management, poor supervision, and poor controls. Senior people need to be fired, not just the agents involved. • This kind of brazen behavior almost always reflects
Antiquated Axioms
We often justify our action or inaction based on highly questionable axioms: Beauty is only skin deep. But that seems more than deep enough for most, since virtually everyone in the media is good looking; we spend billions on hair dyes,
Alan Weiss’s Monday Morning Memo® – 4/16/12
April 16, 2012—Issue #134 This week’s focus point: For most of the entire post-World War II period, there have been three points of economic alliance: Japan, Europe, and the U.S. That is now clearly changing for the
Coach Class on USAir
I recently flew to Phoenix and back first class on USAir and they did a very nice job. In fact, I handed out two recognition certificates to the flight attendants on each flight. However, I must not know any longer what
Open or Closed to Learning?
I've found that some people are far better learners than others simply because they allow themselves to be open to it. I received an email a few hours ago from someone who read Million Dollar Consulting, and wanted to tell me
Alan Weiss’s Monday Morning Memo® – 4/9/12
April 9, 2012—Issue #133 This week’s focus point: Consensus is something you can live with, not something you would die for. We need to accommodate legitimate, diverse points of view. Too often we move from the issue to the
In Case You Were Wondering What I Was Thinking….
• Self-absorbed people have no sense of humor because if they engaged in laughter it would take time away from talking about themselves. • Apple succeeded in large part because Steve Jobs simply fired people who didn't cooperate. Compare that to