Who’s Calling? Do I Know You?
Absence does not make the heart grow fonder, it makes people forget. Stay in touch with your clients on an ongoing basis.
A Minute with Alan™ — UPS and Bentley
October 7th, 2022 The UPS guy has the courage. https://youtu.be/753Qek1IM2M
A Minute with Alan™ — Ageism
October 6th, 2022 Just because you forget something doesn't mean you are senile. https://youtu.be/quaFrWGUzGA
A Minute with Alan™ — Speaker Phones
October 5th, 2022 I called over the manager and said, “go over and tell those two guys to shut that down.” He said, “Thank you, I'm not allowed to do it unless someone complains.” I replied, “Well, I'm complaining.” https://youtu.be/mMbMO7QW0gQ
The Global Community
I was in Berlin with a long-time German client who speaks perfect English. At dinner, I asked him to tell the waiter I'd have the filet. He said to the waiter, in English, "He'll have the filet." "I could have done that," I
Alan Weiss’s Word of the Week™ — 10/05/2022
Condonation: The acceptance of morally wrong behavior. "The condonation of cheating at the military academy was unprecedented."
If It’s LA, They’re Really Screenwriters
When I'm sitting with friends I never ask them to bring me a meal. Why do servers in restaurants insist on trying to be my friend?
A Minute with Alan™ — DASM in Airlines
October 4th, 2022 The airline industry as a whole seems to have something in their water that makes them lousy leaders. https://youtu.be/eJjKzR1pSU0