The Animal Kingdom
How is it that the staff, technicians, and assistants at my vet's and animal hospital are far more professional and courteous than the front office staff at my doctor's offices?
Voting for the Hell of It
You can't make this up. The mayor or Providence, Jorge Elorza, has claimed that there are problems with the primary voting scheduled for tomorrow, and that he has reason to believe the counts won't be right. Some paper ballots apparently were
Please Pass the Flamethrower, I Have to Open the Tylenol.
These totally sealed items drive me crazy. Whether it's a screwdriver, or glue, or pills, or a magazine, you need a blowtorch and chainsaw to open them, usually ruining what's inside. The directions are in a type smaller than a
This, Too….
"This, too, shall pass" has variously been attributed to the ancient Persians, Corinthians in the Bible, and Abraham Lincoln. Its implication is that if we merely wait, current conditions will change (sort of like San Francisco weather). There are exceptions, such
Thanks
Traveling to New York first class on the Acela, I watched a dignified, very well dressed couple make incessant demands, as if they were on the Orient Express or the QE II. The train didn't stock the wine they preferred.
Early
We arrived at the ferry (to Nantucket) hours early, and instead of killing time we waited for a cargo ferry as a "standby." We were the last car accepted on board, and we found the accommodations terrific and far less
There Are Not Two Types of People
"There are only two kinds of people, the ones who (do this) and the ones who (do that)." Fill in the blanks, or change "do" to "believe." The empirical evidence is that there are far more than two types of almost anything,
If You Need A Minute, Don’t Take Ten
Brevity has far more power than prolixity. Assume the other person is intelligent. If they don't understand you, they'll ask questions. If they do understand you, then you can move on. Once someone tells me, "You need to hear the background
The British Open and Grit
I love the British Open at St. Andrews because there are no excuses. If the ball is against a wall, tough, figure out how to play it. If it's in one of the insane pothole bunkers eight feet down vertical
TIAABB: There Is Always A Bigger Boat
If your schedule is packed, you have little "free" time, some of your clients are difficult, and you're getting irritable, you have an addiction—to money. Stop chasing money. You have "bad" clients because you thought they'd be better even as a pain