A great many successful enterprises were formed during depressions, recessions, pandemics, and natural calamities. That's largely because the people behind them didn't look for excuses to explain why something couldn't be done. The looked for the reasons why it could
If you find patterns in your dealings with clients—requests for a "deal," chronic lateness, insistence on extra work to be done, etc.—the common element is you, not them. You're giving off "deal vibes" or allowing bad habits which are then
There is a canard that you "can't market" at certain times of the year (vacation periods, holidays, times of turmoil). That's a nice excuse for people who don't realize that this is the marketing business, no matter what their expertise.
Have you noticed that as we get better at our responses—create direction out of ambiguity—people are calmer and find their own ways to better cope? That's really the essence of leadership: Provide the direction within which people can make intelligent, autonomous