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At Least Say “Good Morning”

At Least Say “Good Morning”

A woman and I are waiting for the elevator yesterday morning on the sixth floor of the Mandarin Oriental in Boston. The door opens with a four-foot robot trying to exit, with the screen saying, “I am exiting.” Except, it’s stuck on the floor metal. I attempt to help it and it says, “Don’t touch me.” | help it anyway, and it leaves saying, “Delivery.” It never said, “Thank you.” This is why I’m not worried about artificial intelligence.

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Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

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