How to Be THE Priority
You cannot simply be another issue or priority on the buyer's desk. The chances are that you will never be seen as the most important and won't receive an immediate sale. You should be seen as the person who can help resolve
Artificial Unintelligence
The younger and younger people I see in positions in major organizations—client service phone lines, retail sales, airline desk agents—the poorer and poorer judgment I encounter. It doesn't seem to be a matter of smarts so much as a matter
Vulgarity Is Synonymous With Low Intellect
An idiotic guy sends me a profanity-laced email telling me to remove him from a newsletter, it's his fourth request. I can't find his email anywhere on my lists, so I tell him that if he has another email I'll
Of Dogs and Consultants
The Dog Star is a symbol of power, will, and steadfastness of purpose, and exemplifies the One who has succeeded in bridging the lower and higher consciousness. —Astrological Definition Dogs are tripartite. They have common dog characteristics, such as a keen
Episode 57: Cowards
Why we're surrounded by so many cowards today and how best to ignore them. Have you noticed these people?
Alan Weiss’s Word of the Week™ – 11/07/18
Today's word: ineffable.
I’m Right and You’re Stupid; or I’m Okay, You Stink
When you believe—much less write about—a fair election that your candidate loses as the result of "stupid voters," you have a larger mental problem than you can ever suspect. When people who honestly disagree with you, no matter on which
Tradition or Mission?
Many organizations—and solo practitioners—think they have a mission when, in fact, they simply hold on to tradition. Sears is a big time example, and the "entrepreneur" who's giving the exact same speech as five years ago is a small time
Alan Weiss’s Monday Morning Memo® – 11/05/18
My agent is selling one of my new book ideas with the working title, It's the Customer, Stupid. I recently called the police department in Providence to find someone and received very courteous help. I called the deputy jury commissioner about