Are You A Guest or an Expense?
I can tell how well a hotel is managed by the staff, and whether they greet you in the halls or avert their eyes and pretend they don't see you. It's pretty obvious when a hotel (or restaurant) is trying
A Minute with Alan® — Valentines
February 21st, 2024 It’s hard to love someone else if you can’t love yourself. https://www.youtube.com/watch?v=tk_EGsB8lg4
The Worst Hotel in Recent Memory
I haven't stayed in Marriotts for years, but I'm in Miami staying in one of the worst Marriotts I've ever experienced, and probably one of the worst hotels, at least in the US. Desk clerks chat idly with people while
A Minute with Alan® — A Snowy Day
February 20th, 2024 I don’t run away from the snow. https://www.youtube.com/watch?v=njNhvl3FRF8
Your Worst Critic
You don't always have to be at your "best" to win. As the saying goes, you don't have to be fastest to escape a charging bear, just the second slowest. Stop beating yourself up because some jerk gave you a
A Minute with Alan® — Euphemism
February 19th, 2024 Are they criminals, rioters, or undocumented shoppers? https://www.youtube.com/watch?v=_9gcm0TQcpk
Alan Weiss’s Monday Morning Memo® – 02/19/2024
My birthday is approaching next month, and in May we'll go to our 60th high school reunion. I'm also working on my 60-something-ish book, and we're about to go to Florida for work and pleasure for 10 days, going to Bologna
Who’s Afraid of Virginia Woolf?
If you're in southern New England, go see the GAMM Theater's production of this Edward Albee masterpiece. I've seen the movie and a regional production prior, but this is as good as it possibly can get. Three hours and it
Artificial Unintelligence (AU)
With all the hoopla about advanced technology and artificial intelligence, why can't someone market a device to stop ALL spam and ALL robot-calls? I'd pay for that.