Now is that time of year when football owners whose teams didn't make the playoffs begin firing coaches and seeking replacements. And why not? Because those fired coaches couldn't win with the players the owners hired and the better players
Have you noticed that merchants, online and in reality, have become like dogs desperate to be petted? What I mean is that I get a survey begging me to comment on how great a supplier is five times a day.
This morning's big story: "The CEO of Better.com, a digital mortgage company, laid off about 900 employees over Zoom last week. About 900 employees of digital mortgage company Better.com learned they had been laid off in an abruptly-scheduled, three-minute group Zoom
Dumb Ass Stupid Management: From Amtrack to the local pool company, you can no longer immediately reach someone or even leave a message. First, there's a minute or so on how faithful they are to Covid protocols (and, in Amtrak's or
American Airlines cancelled about 1,200 flights this weekend. They cited staffing and weather. Of course, all the other airlines are facing the same weather and have staffing challenges. But American, having taken money to provide a service, feels it's better
Here are two water-logged boxes that an Amazon driver left during a rain storm, late at night. He or she was too stupid and/or lazy to try to cover them with plastic—as UPS and FedEx drivers do—or to try to find
In "the old days" hotels provided A/V support: projection, easels, amplification, etc. Today, it's almost all handled by an independent third party. One such firm handles 90% of the venues I use. So, once upon a time, the hotel would give