Stamp of Disapproval (DASM)
I received an unsolicited email—spam—about rubber stamps. I just happened to need a couple for return addresses on envelopes. (Yes, I still write letters and send checks.) So I emailed the firm, gave them examples of what was needed (size, ink
DASM: We Have to Charge You for the Tap Water
We went to one of my favorite places for steak yesterday, where we hadn't gone for quite some time. All of the food was inferior. They had added a 3% charge to credit card payments because "We can no longer
The Small Minds of Some Small Businesses
If you own a coffee shop, why wouldn't you be open at least at 6 am when you can see that Dunkin' Donuts is doing business from 5 am? And if you own a restaurant, and most of your competition
Don’t Even Think About Not Paying Us….
You have to love ATT. They dun you in advance. They tell you a bill is due in just four days (and of course your check is already in the mail or even received by them and not processed yet). Maybe
I Ordered the Steak, Not the Kale Salad (Dumb Ass, Stupid Management)
When the server ostentatiously takes the two-course order of four of us with no notes, walks ten yards over to the computer, then has to return to check if he heard us correctly about one thing or another, it simply
Dumb Ass Stupid Management: The Postal Morass
I sent a book to Germany. The book sells for $25 and the postage was $47 for priority mail. Two weeks later a get a postal notice in a glassine envelope with the original address label telling me the package
DASM: Fences
I had about a hundred yards of my property surveyed through thick woods with the intent of putting up a fence to delineate it so that neighbors' landscapers and gardeners would know where to stop when they were clearing brush
Dumb Ass, Stupid Management: Venmo
Someone asked if, as a favor, I'd accept a $700 payment via Venmo. Although I have an account that someone set up for me, I've never used it because I think it's Mickey Mouse (no ill will intended toward the
Lighting
I'm in a suite in a luxury hotel in DC and, like so many other such places, the lighting is insufficient to shave well (and I'd imagine to put on makeup well), and the multitude of lights work off a
DASM: Poor Management in Good Times
The US economy saw a Gross Domestic Product expansion of almost 5% in the third quarter, which is dramatic growth. The unemployment rate is under 4%. Disposable income has risen by 3% so far this year. So why are we still