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The seat wouldn't recline in first class on AA475 from Boston to Miami this morning. The flight attendant, who we barely saw once she served meals and collected trays, told me with a straight face to stand up, face the

I think that "supply chain" has become a cliché to cover lousy management and poor planning. (As has the "great resignation.") Here's the battery display at CVS, basically bare, because they don't like the costs of carrying inventory. Yet a