Dumb Ass, Stupid Management: Venmo
Someone asked if, as a favor, I'd accept a $700 payment via Venmo. Although I have an account that someone set up for me, I've never used it because I think it's Mickey Mouse (no ill will intended toward the
Lighting
I'm in a suite in a luxury hotel in DC and, like so many other such places, the lighting is insufficient to shave well (and I'd imagine to put on makeup well), and the multitude of lights work off a
DASM: Poor Management in Good Times
The US economy saw a Gross Domestic Product expansion of almost 5% in the third quarter, which is dramatic growth. The unemployment rate is under 4%. Disposable income has risen by 3% so far this year. So why are we still
DASM: Restaurant Surcharges for No Damn Reason
A friend took me to dinner last night in San Diego to Herb and Wood, a very trendy restaurant (and, as is the norm today, so loud that you can't hear yourself think). I noticed on the bottom of the
Hear Now, the News
I understand when organizations seek to cut costs. That's intelligent business so long as it doesn't adversely affect your best customers. I used to get my favorite newspapers at one of my favorite hotels delivered to my room every morning. No more.
School Daze (Dumb Ass Stupid Management)
From the New York Times this morning: The high school class of 2023 received the lowest ACT test scores since 1991, a sixth year of consecutive decline. This isn't about losing the pandemic years, or merely the failure of remote learning. It's evidence
You’re There to Help, Not to Enforce Silly Rules
It's amazing how many service employees respond to a request with, "I'm sorry, that's not our policy or procedure," instead of, "We don't normally do that, let's discuss how to best meet your needs." I had the problem this morning,
DASM: Two Checks, Two Accounts: Uh, Oh
I have two accounts, due at the same times, with the local utility, tax authorities, auto financing, and mortgage company. They have ALL told me not to send a check for the total of the two accounts even with the
Ready Refresh Water: Dumb Ass, Stupid Management
The water supplier Poland Spring was in a scandal years ago with claims that it was using simple ground water for its product after its natural springs ran dry. Nestlé owned Poland Springs and suddenly changed our water deliveries at
DASM: Fly the Friendly (Private) Skies
The media reported this morning that Scott Kirby, CEO of the beleaguered United Airlines, hired a private plane to fly him to a meeting in Denver from Teterboro, a small airport in New Jersey just minutes from United's hub in