Leadership Program Sought
Wanted: Senior leadership training program to purchase or pay licensing fee so I can deliver it. Target Audience: Senior executive team for a 1,000-employee, publicly-traded telecom company Requirements: Proven program with multiple training modules and accompanying workbook for senior executives. Contact: Tim
No smoking, some peanuts, partial nudity, chilled Pellegrino, please
The latest self-absorbed manifesto is that airlines should be forced to stop showing movies with violence just in case someone’s child may glance up at the screen and be damaged for life. Apparently, some people in Congress are actually considering
Your Clothes Await You
I thought you might be interested in a service called "FlyLite." (I have NO interest whatsoever in this company, this is purely a service for my readers.) They keep whatever clothing you provide for them, then ship what you specify
The Real MBTI Analysis
Many of you know that I think most personality profiling is bogus, invalid, commercialized, and otherwise bunkum. I thought you might be interested in the REAL MBTI descriptors, which can be found here: Myers-Briggs Personality Type
Ill Educated and Proud of It (Episode 2)
Click Here for entire series table of contents
The Sacking of the Quarterback
If Raquel McNabb awoke last night to find her husband, the outstanding Philadelphia Eagles quarterback, Donovan, running down the hall, she shouldn't take it personally. McNabb was probably dreaming that New York Giants' defensive linemen were still pursuing him, and
Measure for Measure
Many years ago, United Airlines told its reservations center (when human beings were still taking all reservations) that the primary strategic objective was superior customer service. Hence, agents were to carefully explain to all callers the options for fares, routing,
Sensitivity Awareness Month
(Note: This is a rare duplicate post also appearing on Alan's Forums. It's an important rant, so I've included it here. For more information on the Forums: www.alansforums.com.) Okay, I’m so desperate that I’M giving sensitivity lessons. You may want to
Focusing on Metrics
Many years ago, United Airlines told its reservations center (when human beings were still taking all reservations) that the primary strategic objective was superior customer service. Hence, agents were to carefully explain to all callers the options for fares, routing,
The Crisis of Self Esteem (Episode 1)
Click Here for entire series table of contents