Leaning Crazy
I've been in Munich and Hamburg for a few days, and the only English-speaking television is CNN, MSNBC, and Bloomberg. They are 90% business news, and they are all insane. They cover abstruse and obscure market movements, and hypothesize all day
These Are A Few of My Favorite Things
• A woman takes issue with one of my weekly Monday Morning Memos—a FREE newsletter—and tells me that if I don't write more consistently with her point of view, she'll cancel her subscription. (She had been reading it for over
Conspiracies and Paranoia
I'm reading more and more from people who believe there are vast conspiracies preventing their success. The conspirators are usually the government, drug companies, the media, the United Nations, the wealthy, and so forth. (Any notion of a government which
Get Rich Quick (Or Maybe Not)
I recall the old multi-level marketing (Ponzi Scheme) pitch that went: "I'm making more money part time today than I did in my full time job. Come to our meeting tomorrow night." At the meeting, some guy with a diamond
CBS News in New York
I'm up early looking over Manhattan arising, the most powerful city on earth. In a center of commerce, culture, and culinary arts, you'd think the media would set the standard for excellence. AT 5 am the CBS news has a blown-dry
The Customer Isn’t Always Right Or Even Close
I was talking to an entrepreneur who had established a terrific retail business. He was making money, obtaining strong word-of-mouth, and had wonderful employees. "There's only one unexpected problem," he told me, "and that's dealing with the public!" Recently, a guy writes
Volkswagen: DASM (Dumb Ass Stupid Management)
In my consulting experience, most unethical conduct I found was on behalf of the company. It wasn't so much a case of an individual's self-enrichment, but more of a crazy rationalization that if the act were on behalf of the
Beware of Cavemen
I'm walking out of the Capital Grill in Providence last night—very upscale, wonderful food, superb service, great environment—and I notice a guy in a booth who has picked up his bone-in ribeye, and is gnawing the meat off the bone,
Why the Canadian Postal Service Would Make A Fourth World Country Embarrassed
Dumb Ass Stupid Management A friend in Canada did a nice favor for me with a referral, and knowing he likes cigars, I asked my local tobacconist to send a good box of Davidoff's. The price was $525. They checked with
The Great Debate
All of the Republican candidates looked like Lincoln compared to the three-person circus that Fox News put on the moderator's stand: Brett Baier, Megan Kelly, and Chris Wallace. Mr. Baier looked as though he was just pleased as punch to