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Full Employment, Zero Sales: DASM

Full Employment, Zero Sales: DASM

It’s amazing how many high-end stores—brand name stores—in state-run economies have a lot of employees and zero customers. Full employment, but no consumer spending. I fondly remember the designer shoe store in Beijing which had no seats or chairs! There were three employees but nowhere to sit to try on the merchandise!

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Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

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