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Hey, Isn’t That Joe Over There Behind Curtain Two?

Hey, Isn’t That Joe Over There Behind Curtain Two?

I had a routine, scheduled medical procedure last week as an outpatient. The medical staff is fixated on privacy, supposedly, due to “HIPAA” laws here. Yet in the prep area I could readily see other patients and hear the conversations among them and nurses and doctors. The privacy focus seems more symbolic than actual, not unlike TSA in the airports.

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Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

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