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Self-Interests

Self-Interests

Whenever you find yourself uncertain about what action to take with a client, simply ask, “What’s in the best interest of the client?” You can’t go wrong with that. It’s not in the best interests of the client to hide problems and complaints in the organization, to lie about his or her actual performance, to support initiatives that the buyer favors but you know won’t work.

One of the problems in today’s business environment and society is that we default to, “What’s in my best interests?” That’s not always the right question. That question creates the self-centeredness that strangles consensus and collaboration.

Written by

Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

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