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The Etiquette of Profanity

The Etiquette of Profanity

Do I have your attention?

I grew up playing ball in inner-city schoolyards, and played varsity high school sports using antiquated locker rooms and facilities in run-down neighborhoods. Obscenities were a mindless aspect of our existence, and most of us didn’t even think about the meaning of the words we were using.

Then, of course, I grew up, received a university education, and entered the world of business. During that time, I learned to successfully modify my behavior. I can still curse like a sailor (no offense to ocean-going professionals intended) when I hit my thumb with a hammer, or fall down a flight of icy steps. It’s a wonderful catharsis. But I can’t remember the last time I did that with a client, or in a restaurant, or even a bar, especially when my voice is readily heard and there are strangers around who don’t appreciate my basically tender and generous soul.

A great deal of the commentary I read on YouTube is beyond our old locker room banter. Some people on Facebook seem not to care what the people in that restaurant think of them, they’re shouting it out. (Facebook has often been compared to a raucous Boston bar at closing time, but I think there is more civility in the bar, and there are people who tell loudmouths to “knock it off.”)

Profanity in a debate—especially in an ad hominem attack on the other person—is a poor substitute for intellect. It denotes a paucity of intelligence, of reasoning power, of wit. (Just as the “comics” who simply string profanities together as their “act” put me to sleep. That’s not wit. It’s nitwit.) Now that the social media platforms have created such vaster public forums, the degree to which many resort to invective rather than invention is appalling.

Over the past two weeks, I’ve had to throw two people out of my Mentor Program for deciding they were simply going to use profanity and ad hominem attack to communicate and to impugn others. (I’ve only had to do that three times before in 15 years, and those three were for ethics violations.)

I realize I’m leaving myself open to the wise guys who will post commentary here in response using profanity, such is life, but surely there must be a majority getting tired of people not even bothering to think long enough to use words to try to influence, rather than curses to try to scare. It seems to me the constant danger in vast public interaction is always that of the looming menace of the lowest common denominator becoming the norm.

© Alan Weiss 2010. All rights reserved.

Written by

Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

Comments: 54

  • Peter McLean

    October 31, 2010

    The use of profanity is generally a substitute for poor (or zero) thinking and limited vocabulary. Constant usage effectively demonstrates low intelligence. It says nothing, achieves nothing, except to say “Look at me, I’m a hero, I can swear!” (snigger, snigger). (Yes, I understand that sometimes the emotive connotation may not be beaten. Even Shakespeare resorted to it on occasion.)

    It almost beggars belief, though, that you had two mentor program participants at that point! You would think that simple professional courtesy would prohibit it.

    The reality is that most public online forums provide little serious intellectual debate. More’s the pity. Here’s to hoping that yours continues to attract “higher value” contributions. Thanks Alan.

  • Meredith Hamilton

    October 31, 2010

    A recent trend that boggles my mind is professionals who think substituting symbols makes profanity accceptable. Example: “We need to f$@#ing stop them!” I’ve seen this tactic used in group emails sent for business purposes. I don’t recall seeing this in years past.

  • Bill Conerly

    October 31, 2010

    I mostly agree, but I think there’s a time for emphasis. A law firm was terribly late with work for a company I’m involved with. We complained to senior partner and were assured that all would be done in 2 weeks. In 2 weeks, we heard nothing. Sent email inquiring as to status. Heard nothing for 2 more weeks. We asked again for status. Three days later were told they would get working on it immediately.

    I replied that I was disappointed in the delay, and disappointed that we had to nag them to learn status of the project.

    They replied they would talk to my partner but not to me any more.

    After we fired that firm and hired new lawyer, I told him that as a condition of the engagement, he had to accept that if he provided bad service I would tell him so.

    That was probably first time in 20 years I had used bad words in a business setting. I still think that rare use for emphasis is OK, but I’m willing to be schooled on the topic.

  • Gareth Price

    October 31, 2010

    Penny Arcade, a webcomic, put this well: http://www.penny-arcade.com/comic/2004/03/19/

  • Karen Fuqua

    October 31, 2010

    Hello Alan –

    I completely agree. In my opinion, to use profanity, in any sense, is classless. If it is directed at another, it is offensive and demeaning. If it simply used to converse, it demonstrates a lack of social grace. There are thousands of words in the English language available to describe anything one wishes (my vocabulary has grown significantly in knowing you!) to say.

    Even though I am no longer in consulting, I continuously read your blog, this was a great posting!

    Thanks!

  • Peter McLean

    October 31, 2010

    Agreed to all. Penny’s webcomic certainly says so much.

    Bill, dismal stuff from the lawyers. I understand your ’emphasis’ for the new hand. If you used it with him, did he deserve it? I think there are times when people revert to swearing simply due to frustration when other people don’t listen to polite language. But I think people are swearing more and more quickly after the first attempt – those people snap into swearing mode instead of stepping up their language into more assertive and blunt expressions without resorting to the extreme. Others’ rudeness is not an excuse for ours.

    And then there are others for whom swearing becomes an unconscious habit because everyone around them speaks like that.

    I’m reminded of some of the excellent senior military leaders I’ve met and read about. Contrary to popular portrayal in the movies, they have been absolute gentlemen who used their voices and words with quiet strength. Instead of swearing black and blue at the first frustration, they knew how to “command” people using their tone, volume (to cut above noise and/or distraction when necessary or even being extremely quiet to make a point) and vocabulary. You would be in no doubt as to what they thought.

    I don’t want to be self-righteous here. Some of those “rough as guts” people would give you the shirt off their back. But if you rule your tongue, you rule your mind. And our Western culture increasingly has little self-rule…

  • Peter McLean

    November 1, 2010

    Our former Australian Prime Minister, Mr Kevin Rudd, was knifed in the back and de-throned just a few months ago partially because he abused his own staff, cabinet and ministers (and the Chinese and others for that matter) with absolutely obscene language left, right and centre (‘center’ for you Americans), while at the same time had to be ‘the smartest person in the room’ at all times.

    I know people who worked with him personally and are anything but sad that he is gone as national leader.

  • Simon

    November 1, 2010

    Agreed, on all counts. Profanity is out of control on the Web and this so called ‘common talk’ has become all to common.

    Alan, I’m railroading this, sorry. In response to Peter, I cannot believe the political situation in Aus.

    Unfortunately, Mr Rudd’s replacement, I’m told, is not much better. Something must be said about the company we keep, and Ms Gillards choice of a ‘partner’ in Tim Mathieson leaves a lot to be desired. I’m from his home town, and the reputation he upheld here was not a good one.

    • Peter McLean

      November 1, 2010

      I won’t clog Alan’s blog with tales of Australian political perfidy but, again, not good. I know people who’ve worked directly with her. What they had to say I shall not publicly repeat (and no, it wasn’t profane – just revealed her character).

      Feel free to contact me off the blog, Simon.

  • Graham Franklin

    November 1, 2010

    Alan,

    Thanks for making my week. I love the “basically tender and generous soul” I would never have known.

  • Larry Stefanuik

    November 1, 2010

    The great thing about people and things that irritate you is it makes great blog fodder.

    I agree, being someone who has been known to drop the f bomb on more then one occasion it’s important to remember that there really is a time and place. Too many of us have forgotten that though. In my former job as a cop it was very difficult to curb yourself especially when dealing with someone who really needed to be sworn at. So you learn to let loose with your co-workers later.

    Not having cool avenues like Facebook as a teen I of course was unable to shock the world with my right to freedom of expression, but now have to constantly remind my oldest daughter that it’s really important choose what you post because that F.O.E. may come back to bite you later.

  • Tim Brownson

    November 1, 2010

    I use profanity quite a lot in my writing, but almost always in an amusing way (in my opinion of course). I have several thousand blog subscribers and those that don’t like it I assume move on and read other blogs.

    When I get a new prospective client call me and I think they may not like my approach, I ask them to go and read a handful of my posts and get back to me. Half the time I never hear back from them, and that’s cool, it just wasn’t meant to be and at least I’m not treading on egg shells.

    The alternative is I am inauthentic, I pretend to be somebody I’m not and in my profession that is waaaaay worse.

    Being offended is a choice based upon our belief system, nothing more, nothing less. I chose not be offended by words because they have no power over me, other than the power I give them.

  • Wayne Botha

    November 1, 2010

    Alan,

    Great post. I identify with your experience and those of others who posted comments. Although I have also used bad language in the past, it is not acceptable to continue communicating with such language. I decided to modify my language when a fellow soldier pointed how bad it had become. (I served in the South African Army for eight years. Rumor has it that we trained the sailors that you refer to, in the correct use of profanity.) Filthy language was accepted and admired in Army barracks, but has no place in a business setting.

    Thanks to your teachings and the example you set, I now make the daily effort to continually monitor and improve my English vocabulary and grammar.

    Thank you for stimulating blog postings and the lessons from Buddy and Koufax.

  • Alan Weiss

    November 1, 2010

    I believe that Koufax occasionally curses when he misses a squirrel, but I have no way of being positive.

    • Tim Brownson

      November 3, 2010

      A large part of my job is linguistics and the power of language, it’s what I talk to clients day in day out about, it’s also what I’m trained in and write about.

      I want to talk to clients how I talk to my friends and not be worrying about them potentially getting upset because I use a word they find offensive. I have no wish to alienate people, I’m testing their intention and seeing if we’d be a good fit or not because I’ll be working very closely with them.

      I don’t look down on people that never swear any more than I look down on people that seem incapable of stringing two words together without doing so. It is what it is, and whereas it ‘can’ be a sign of a lack of education and ignorance, it often very well isn’t and it’s dangerous to jump to that conclusion.

      I’m sure their are types of people you wouldn’t work with and this is no different. I want to work with people and concentrate on what I do best and not be second guessing irrelevant matters.

      99% of people use language incorrectly and in ways that restrict their potential and send the wrong messages not just to others , but to themselves. However, dropping the ‘F’ bomb from time to time does not fit into that category.

      I reserve my outrage for world poverty, racism, war, intolerance and hatred, but hey, we’re all different and that’s cool.

      Good debate!

      PS. There aren’t millions of words in the English language Alan, there are between 250,000 and 500,000 (depending on what you term a word), but I feel sure you really know that and were just making a point as we all do from time to time 😉

    • Tim Brownson

      November 3, 2010

      I know it was an exaggeration Alan, that’s why I used the 😉

      I suppose it depends what you mean by bad for business. I have hundreds of satisfied clients that don’t think I’m unreasonable and my practice is full.

      I don’t swear ‘at them’ per se, I simply refer them to some of my blog posts that may contain swearing, often for humorous purposes. And the humor is important because I use that as a break state and also an anchor for learning.

      I’m sure you are aware almost every comic uses bad language when live on stage and they don’t have a TV camera to worry about. Not all by any stretch of the imagination, but a very high percentage. And they do so because it can be funny if used correctly and that is how many people talk.

      I have several thousand blog readers that like and read my blog because as I get told frequently “I keep it real” Now the paradox is although it’s nice to be told that, there is no definitive real. What they mean is my reality is similar to their reality, and that’s why it strikes a chord.

      We all have different maps of the world and look at things through our own filters and that’s why we can see the same situations in different lights. None of us are any more right about ‘reality’, we’re just work within our own.

      As I often say to people “There is no how it is, only how it for you”

  • Tim Brownson

    November 3, 2010

    I just thought we were having an interesting, open-minded discussion, not arguing. I love it when people question me on my blog and open up the debate because that often throws up some great and interesting conversations

    I never said, nor meant to imply, that using profanity is ‘real’, just that it’s real for me, I apologize if I gave the wrong impression.

    Many of the great philosophers, several hundred million Buddhists, almost a billion Hindus and some of the very latest brain research would tend to disagree with your take on reality, but that’s probably another discussion for another day!

  • Tim Brownson

    November 3, 2010

    Not according to the Dalai Lama or the book I’m reading at the moment by Buddhist teacher, Bodhipaksa, it isn’t. It’s more of a philosophy. The Dalai Lama is quoted as saying he thinks there should be 6 billion religions, one for each person on the planet. I kinda like that take personally.

    Move on we shall Alan. I certainly enjoyed chatting with you and getting your take, thanks a lot!

    • Bob Poole

      November 3, 2010

      “Friggin!” Is this an obscenity? Profanity? The mark of someone who can’t argue intellectually? The mark of someone who is “unnaturally obscene?” ‘Really pathetic’ to use your own words.

  • Peter McLean

    November 4, 2010

    Tim’s comments unfortunately reek of logical fallacy: argumentum ad populum (bandwagon fallacy).

    Phenomonological approaches often hit a brick wall – literally – when they encounter physical and social reality. It doesn’t matter how much you say, “There is no how it is”, or try to be Neo from The Matrix and bend reality around you, if you run towards that brick wall and don’t stop beforehand, you will smack straight into it – you won’t go through “the energy matrix” at a subatomic level. You will simply look stupid and feel hurt trying to do so. Funny how the laws of physics – and of social dynamics – can limit us like that.

    The Dalai Lama, Bodhipaksa and brain research all agree on this point. (Try telling any neurologist or neuroscientist that you can wish away the damage from brain trauma by “seeing” it differently, or that physical reality is merely a mental construct and see how far you get.) That’s why the Dalai Lama wants a free Tibetan state – it’s not just a matter of “how it is for you” as far as he is concerned.

    Thus, arguments (propositions) that how you talk to people does not matter is disingenuous at the least, especially for someone who writes about “the power of language”. Language does matter and how you express yourself does matter.

    Does the Dalai Lama drop “the ‘F’ bomb” every other word in conversation or writing? I think not! He works to better himself, aspire to a nobler aspect of humanity/spirituality and not to descend into a gutter of self-serving “being real” and “letting it all hang out” demeanour. That’s merely laziness and egotism. If one is truly learning from these esteemed Buddhist philosophers, then one would follow their more enlightened path of humility, gentleness and nobility.

    But back to the point of Alan’s entry – there’s too much of it, for no reason and no benefit. Treat others with more respect. (And I do appreciate it that Tim wrote constructively and didn’t resort to the profanity – just goes to show that it’s unnecessary.)

    By the way, I think you’ll find that Alan’s last comment was intended to be more than a little ironic (and contrarian as always).

    • Peter McLean

      November 4, 2010

      Sorry – ‘Phenomenological’. typo

    • Tim Brownson

      November 4, 2010

      I wrote a lengthy response, and then thought what’s the point?

      Do you think there’s a reason that somebody that has sold so many books generates so little conversation, inbound links and web traffic?

      Do you think maybe, just maybe it’s because other peoples opinions are treated like heresy and open debate frowned upon?

      Nah, of course not, what was I thinking? 😉

      Have fun guys, I certainly did! 🙂

    • Tim Brownson

      November 4, 2010

      Man up Alan, you didn’t really like it, you thought I was being an ass. Your responses weren’t that tricky to read.

  • Bob Poole

    November 4, 2010

    I asked, “What’s your point?” in regards to a post you made and you reacted by questioning my ability to discern your meaning and that since I couldn’t you were not going to be bothered to explain. That was what I’ve seen you do time and time again when someone questions you. You bully them and try to make yourself seem superior. I chose not to be bullied and told you so by describing what you wrote as bullshit. That was the only “obscene” word that I used. In return you wrote this:

    “Bob, I don’t deal in crudity, I don’t descend to your level of hate and inferiority. Take your obscenity elsewhere—it’s the mark of someone who can’t argue intellectually, so instead you call me names. Really pathetic, but the drawback of Facebook, where anyone can shout and think their opinion is of value. Learn some manners, let me know when you have a global brand. Oops, I guess those are just simple acolytes, because they don’t agree with you. Really, how can you be proud of this kind of public image you create? You don’t agree with someone so you curse at them. Good example for the family….”

    Talk about overreaction!

    You’re a brilliant guy Alan. But you are also totally self-absorbed, arrogant and bombastic. You love to dish it out, but you cannot take it. I’ll chose to continue to ignore you.

    • Tim Brownson

      November 4, 2010

      I’ll make one final comment and then retreat to lick my wounds 🙂

      The point was fairly simple Alan. You have sold a load of books, way, way more than I have. You are well known in your field and obviously very knowledgeable on your subject.

      I have the Alexa toolbar installed for client purposes and noticed the first time I visited your site you had a ridiculously low ranking and only 80 sites linking in. It struck me as weird for somebody in your position. You’d almost have to be driving traffic away to rank as low as you do when you are so well known.

      Then it dawned on me as I got sucked into the comments, it’s because you are doing that, even if (presumably) unintentionally.

      You don’t make anybody feel welcome that doesn’t share your view point. You pluck isolated quotes out of comments and ignore other bits, and generally gave me the feeling that you were shaking your head and looking at me like I was a bit nuts because I have different opinions to you.

      I love people questioning me because it makes me stop and think. Am I wrong, are they wrong, it is just an opinion and neither of us are right or wrong, or did I just explain something poorly?

      I have on several occasions gone back into a blog and edited with a note that the edit was caused by such and such a person leaving a comment that made me realize I was wrong.

      I love learning and that’s why I come to blogs like yours. I frequently leave comments on other blogs thanking the person for teaching me something I didn’t know.

      The sense I get here is this is about you, how much money you are worth and how important you think you are. I could be wrong, I really could, but as somebody that is trained in reading body language and between the lines, that is the sense I get.

      I don’t earn much money Alan, I really don’t. I do what I do including writing books to giveaway and pro bono coaching because I love helping people. I used to earn 4 times what I earn now when I was in sales. Then I realized life is about more than money as as Martin Sheen said in Wall Street “I don’t measure a mans success by the size of his wallet”

      You seem to me to judge your success by the size of your wallet and your car collection. That may well be right for you as I presume you’re happy. It’s just a different reality to mine.

      Oh and btw it’s also a different reality to science as numerous research has shown that when you lift people out of poverty there is almost zero correlation between wealth and happiness.

      As for lightening up, I really have been laughing at a lot of this. My reputation in the coaching community is one for not taking anything too seriously, least of all myself and I regularly rip myself because I know I’m about a galaxy away from being perfect..

      So big hugs to you and your readers mate and I’ll leave you in peace 😉

      PS I absolutely LOVE your font, it’s one of the best!

  • Dan Weedin

    November 4, 2010

    Interesting post script on the original post about profanity in my local paper. The incumbent commissioner for the county apparently got into a little tiff with a reporter from a radio station at his victory party. He acknowledges “bumping” the reporter and using profanity when reporter didn’t leave as expeditiously as he would have liked.

    Regardless of the issues, for a public official in his position to lose control enough to use profanity at his own victory party is embarrassing. Thought I would add it to the conversation…

    http://www.kitsapsun.com/news/2010/nov/03/commissioner-josh-brown-has-heated-exchange-with/

  • Alan Weiss

    November 4, 2010

    That’s a relevant occurrence for this subject. I wonder the role that liquor or pressure played.

  • Rob Novak

    November 5, 2010

    I’m starting to think this is the longest bleeping thread ever on your blog, Alan! I too don’t swear on my blog, Twitter, Facebook, or in email. I occasionally swear in private at spam, when my back goes out, or a business situation goes south. In public, only amongst friends and usually that’s at a gathering of Irish, Scottish and English colleagues and good friends such as those I’m visiting next week in Belfast. Honestly, I have to brush up on my swearing before I have a pint with them. Oh yes, and when I was working on a project with some retired Navy and Marine officers…

    On the subject of bleep, the TV show, which they announce as “Bleep my Dad Says” is absolutely hilarious – and uses network-clean language. It’s on my DVR list, and I wore a fishing vest as my Halloween costume this year (cop-out, yes, but easy).

    Fascinating thread!

  • Alan Weiss

    November 6, 2010

    You’re right, Rob, waaaaay too long. A couple of these guys have axes to grind and “issues” that they feel are best dealt with by attacking me. That and the fact they’re clearly off their medication.

  • Alan Weiss

    November 6, 2010

    Until you posted this, I never realized that old Tim and Bob had a common business connection! You clearly indicate our connection, but they acted as if they were independent entities who happened to be supporting each other! Unbelievable. It just doesn’t get any lower than that, does it?!

    Profane and unethical. The daily double!

    • Tim Brownson

      November 6, 2010

      You are absolute right as usual Alan.

      Don’t let the fact that I wasn’t in the least bit profane on your blog or that knowing somebody that commented after me makes me in the least bit unethical. Or that you and I, and you and Bob were having different conversations, and that I didn’t in fact support him, stop you in making ridiculous juvenile statements like that.

  • Tim Brownson

    November 6, 2010

    What are you talking about?

    I actually posted before Bob Poole, how the hell can I be defending him?

    There is no ‘obvious’ about it other than the obvious you want to see. But then again I did say we all have our own reality and that is yours I guess. So fair play.

    I wasn’t aware I was supposed to be declaring if I knew anybody else that read this blog. If I did that every time I commented I’d spend more time announcing about the people I know than I would commenting.

    Do you know anything at all about blogging and more importantly, the blogging community? Seriously, anything?

    Worthless links in? Well yeh I guess I am a genius at SEO and have conned Alexa and Google on that one.

    It’s weird that you talk to me about defending buddies and all you are doing is defending your buddy. I.R.O.N.I.C.

    I’m not going to get into the money b/s. I don’t earn more than I do because I coach (to a large extent) people who have difficulty affording coaches, but really need them. I understand you can’t get your head round that anymore than I can get my head round the desire of some people to flaunt their personal wealth.

  • Tim Brownson

    November 6, 2010

    It’s just dawned on me Chad. You rushed to defend Alan because I was in many respects criticizing you with the inbound links and low traffic observations, as it’s you that is running the blog.

    That actually wasn’t my intention, I was merely pointing out that very rarely do I visit a blog and feel less welcomed by the host. That is bound to have an impact on traffic because I doubt I’m in a minority of one.

    Or even two for that matter.

    • Tim Brownson

      November 6, 2010

      That’s exactly why I coach people worse off because wealthy people can see right through me

      The implicit message there being that people with less money are stupid and gullible, right?

      Classy, I’ll let all the nurses, ex-military, volunteer workers and teachers I have worked with know that.

      Have you even noticed btw, I haven’t sworn at all?

  • Alan Weiss

    November 6, 2010

    I’m done, Tim, I just looked at your web site for the first time! My goodness. Take the final word if you like, Rob is correct above, this is ridiculous and I’m not adding more to it. Over and out.

  • Tim Brownson

    November 6, 2010

    Maybe Rob hit the nail on the head as I’m English. Maybe it’s a cultural thing even though, as I said, I’ve never sworn here as it’s not my blog.

    I probably should have said that up front. I don’t go swear on other peoples blogs (unless they do of course), just my own when I see fit.

    Thanks for letting me have the last word that is very magnanimous of you Alan!

  • Joseph

    November 11, 2010

    I waited to comment until the hijacking was over. Also I wanted to observe myself in the past week on using profane words.

    Surprisingly, I realized that I could quickly find a suitable word for the situation instead of falling back into using one of ‘those’ words. Yes, my vocabulary is not as good as a native Englishmen, but I still could find a suitable word. Just that I was mentally lazy and probably felt superior in some weird way in using profanity.

    I got a son recently and so your second point was very important to me. This week, I asked myself, ‘do I want to set this example to my son?’ and I changed my behavior.

    I started in independent consultancy recently and I have bought as many books by you as possible and downloaded the pdfs and podcasts. Importantly I applied the principles that I learnt in these. They work! So Alan, thank you for teaching in many different ways.

  • Tom M

    June 20, 2022

    Alan, I enjoyed the article and agree with the explicit and implicit messages incorporated. Without being verbose, I have had experiences similar to yours in personal conversations and have had to learn modification.
    One point I wanted to make was that the use of profanity is not necessarily the shortcoming of the individual. It has been exacerbated by the educational institutions (similar in context to the difference between pre-1960 approaches to arithmetic tabular memorization vs. new-math focus on methodology over correct answers). Additionally, I encountered military service correspondence guidance morphing to “plain English”. In this latter, I suspect the issue was that promotion boards were disinterested in narrative performance evaluations using succinct language (which prompted compulsion to crack open dictionaries for unfamiliar terms). And, in a further rebellion to clear communication, the guidance was modified to shorten the narratives into bulletized phrases. … For sure, they were obscuring the evaluations – with the end result being promotions of individuals of mediocrity, at the expense of retaining clear thinkers.
    There appears to be a concerted effort on the part of political influencers to push an agenda for “dumbing down” the ability of the populace to react to potential leaders seeking radical changes in forms of government. Extreme liberal views (often associated with recognizable systems – e.g., socialism or communism) seek to remold populaces into herds of enslaved worker bees – leaving the leadership in the position of “educated” parent.
    By all means, resist this tendency and keep charging forward. The world will follow the lead of those best equipped to communicate and govern.

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