Do I have your attention? I grew up playing ball in inner-city schoolyards, and played varsity high school sports using antiquated locker rooms and facilities in run-down neighborhoods. Obscenities were a mindless aspect of our existence, and most of us didn't
October 25, 2010—Issue #58 This week’s focus point: Almost all organizations (public and private, large and small) have three potential interactions with customers and clients: products, services, and relationships. If you focus merely on product, you're engaged in a price-sensitive commodity.
• Why do politicians focus on attacking each other instead of generating ideas? Probably because they have no new ideas, but just want to serve in office for the power or ego, and find it as mindless to attack an
October 18, 2010—Issue #57 This week’s focus point: The Chilean miners persevered through an ordeal because they were organized, mutually-supportive, rallied around a respected leader, and kept themselves physically and emotionally strong. That's good advice for any challenge. However, suddenly they