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The Service Department

The Service Department

When I bought my very first luxury car, the dealer took me into the service department, and I noticed it was cleaner than a hospital, immaculate. He made his point. It wasn’t just about selling a car, it was about taking care of it, and of the purchaser, long after.

What are you doing to show that you’re not just a “bright, shiny object” but rather someone of substance who intends to support the client for years to come? Cars receive regular service appointments. Why shouldn’t a client organization?

Written by

Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

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